Europe, Middle East, Africa. This product has been exchanged for a new or refurbished product. Please try again shortly. I suggest you to install Windows Scanner app from the Windows Store and check if you are able to perform scanning functions through it. Right click on the Scanner driver and click on Uninstall. In reply to Nyima Yonten’s post on June 14,

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I recommend you to install the scanner driver in compatibility mode. Scanner only no ac adapter or usb cable included.

Did this solve your problem? Additional Product Features Media Type. See your browser’s documentation for specific instructions. Then follow the instruction to uninstall the driver. The lowest-priced item that has been used or worn previously. Hpscabjet product detection tool installs software on your Microsoft Windows device that allows HP to detect and hpscanje data about your HP and Compaq products to provide quick access to support information and solutions.


I have the same question Thank you for your response with the current update on the issue. We were unable to find any drivers for your product.

HP ScanJet G Flatbed Scanner | eBay

Choose a different product series. We are unable to determine your warranty status for the product and serial number provided. HP Download and Install Assistant makes it easy hpscsnjet download and install your software. Select your operating system and version. We were unable to retrieve the list of drivers for your product.

Try to try to use the scanner on the computer. Is my Windows version bit or bit?

HP Customer Support – Software and Driver Downloads

I gg3010 request you to kindly escalate this issue with HP and give us solution. Please enter a Product Number to complete the request. Would you like to view the product details page for the new product?

Open download list You can help protect yourself from scammers by verifying that the contact hpscajet a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. The list of recommended drivers for your product has not changed since the last ypscanjet you visited this page. Warranty withdrawn refurbished product: All others are working fine. The list of all available drivers for your product is shown above. Tell us about your experience with our site.


It scans documents into my computer, and that’s all I needed it to do. The Virtual Agent is currently unavailable.

Let HP identify any out-of-date or missing drivers and software. Rest No conflicts shown at all.

HP Scanjet G3010 Scanner – Product Specifications

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